Incremental item is grayed out in create schedule


Symptoms

If the incremental item is grayed out in the schedule, there are two cause.


Case1:
There is existing backup tasks.

The incremental backup is one for one volume.
For example, it cannot backup the "C drive" in multiple incremental schedule.


Case2:
There is no existing backup tasks.

- Tracking information has not been deleted.
- Incorrect tracking information is exists.
- Issue may occur by a change of the host name.

Reproduce in the following operation has been confirmed.

Steps to reproduce:

1) Create a base and incremental schedule.
2) Run the backup task several times.
3) Change the host name, and then reboot the system.
4) Delete an existing schedule.
5) Create a scheduled task that contains the same volume again.


Workaround

1) Open the installation path by Explorer.
e.g. C: \ Program Files (x86) \ ActiveImage Protector Server

2) Run the aipcontrol.exe
3) Enter the following command.

stoptracking <image path>

In the case of local disk path:
U:\aip_backup\test@disk_all_d00_00002.aiv

stoptracking U:\aip_backup\test@disk_all.aiv


In the case of a network share path:
\\bkserver\aip_backup\test@disk_all_d00_00002.aiv

stoptracking \\bkserver\aip_backup\test@disk_all.aiv

If you want to delete all of the tracking information, run the following command

stoptracking *

Note:
After run the command "stoptracking", first time backup task becomes the Base backup.

4) re-create the schedule

 

Tags: NJKB-9
Last update:
2015-11-18 07:50
Author:
Revision:
1.4
Average rating:0 (0 Votes)

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