Specific folders cannot be displayed by "File Recovery" operation


Symptom
The file may not be displayed in the step of selecting the file recovery in "File Recovery" operation.

① The case which a file cannot display

G:\
│      
└─test1
        aaaa.txt
        bmp.bmp

NTFS permissions

G:\test1 srv30\Administrator:(OI)(CI)F




② The case which a file can display

G:\
│      
└─test2
        bmp.bmp
        test.txt

NTFS permissions

G:\test1 BUILTIN\Administrators:(OI)(CI)F
         srv30\Administrator:(OI)(CI)F




Cause

In the file recovery operation, the image is mounted in a special method.
Therefore, it cannot be displayed if the NTFS permission of the folder does not have administrators group full control.


Workarounds

Please try one of the methods.

1) Mount the image and copy the folder or file.

2) Double click on the image file and copy the folder or file.

3) Grant the permission of the administrators group to the folder.


Target Products
- ActiveImage Protector 5/2018 Windows

Tags: NJKB-95
Last update:
2018-08-31 03:28
Author:
Yoshinobu ito
Revision:
1.1
Average rating:0 (0 Votes)

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