The file may not be displayed in the step of selecting the file recovery in "File Recovery" operation.
① The case which a file cannot display
② The case which a file can display
In the file recovery operation, the image is mounted in a special method.
Therefore, it cannot be displayed if the NTFS permission of the folder does not have administrators group full control.
Please try one of the methods.
1) Mount the image and copy the folder or file.
2) Double click on the image file and copy the folder or file.
3) Grant the permission of the administrators group to the folder.
- ActiveImage Protector 5/2018 Windows