Problems with email notifications on the HyperBackup


Summary

If you execute multiple HyperBackup tasks in parallel backup mode, the following symptoms may occur.

1) Email notification error: Failed to get notify info, err -101 Level=ERROR [0]
2) Some emails are not sent when multiple tasks send emails at the same time.
3) Multiple backup tasks write to one task log at the same time, and the email content is incorrect.


Cause

This is a known issue.


Workaround

Change the operation mode to [Sequential Backup] in [Preferences]-[HyperAgent Settings].

http://webhelp.netjapan.com/AIP/Windows/2018/en/help/preference/preference-HyperAgent.htm


Target Products

- ActiveImage Protecotor 2018 Update - Update 6

Tags: NJKB-169
Last update:
2020-06-04 06:58
Author:
Revision:
1.2
Average rating:0 (0 Votes)

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