Immediately after the backup starts, the task ends with an error, and the following error may occur in the task log.
Failed to shakehand with service, err -571 Level = ERROR 
This is because AipService call the AipCopy process, but failed to communicate properly with each other.
This is a known issue.
Please upgrade because it has been corrected in AIP2018Update6.
- ActiveImage Protector 2018update1 to update5