Immediately after starting backup, it may end with error -858993460


Summary

Immediately after the backup starts, the task ends with an error, and the following error may occur in the task log.

Failed to shakehand with service, err -571 Level = ERROR [10053]

This is because AipService call the AipCopy process, but failed to communicate properly with each other.


Cause

This is a known issue.


Workaround

Please upgrade because it has been corrected in AIP2018Update6.


Target Products

- ActiveImage Protector 2018update1 to update5

Tags: NJKB-163
Last update:
2020-04-03 06:59
Author:
Revision:
1.0
Average rating:0 (0 Votes)

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