An error occurs when Hyper-v host and HyperBack of VM on this host are performed at the same time


Summary

An error occurs when Hyper-v host and HyperBack of VM on this host are performed at the same time.


Cause

When VSS is executed on the drive where the VM of Hyper-v host is stored, the status of VM becomes [Backing up...].
Because the checkpoint cannot be created in this status, the HyperBack task fails with the error below.

07/07/2020 01:13:11.027 NJHyperVGetRCTOneDiskPathAndTrackingID return error 0X7014 Level=ERROR [183]
07/07/2020 01:13:11.028 {IDS_STRING3018}Exit Code: 28678
07/07/2020 01:13:11.028 [28678] Unknown AIP error


Workaround

Please do not overlap the schedule.


Target Product

- ActiveImage Protector 2018Update or later

Tags: NJKB-170
Last update:
2020-07-10 07:45
Author:
Revision:
1.0
Average rating:0 (0 Votes)

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