"ActiveImage USB detector stopped working" may occur during installation


Summary

"ActiveImage USB detector stopped working" may occur during installation.


Symptoms

The following error may be displayed during ActiveImage Protector installation.
Or this error will be displayed each time log-in.

"ActiveImage USB detector stopped working"
"The program can not be started because the computer does not have MSVCP 120. dll."


Cause

The Microsoft Visual C ++ runtime library may not install depending on the OS environment.


Workaround

Click the programs and Features of the controlpanel and check the following runtime is installed.

- Microsoft Visual C ++ 2013 Redistributable (x86) - 12.0.21005

If does not have this runtime, execute vcredist_x86.exe in the ActiveImage Protector installation path and install it.


Target Products

- ActiveImage Protector 2016 / 2018 Windows
- ActiveImage Protector 4 / 5

Tags: NJKB-87
Last update:
2018-08-31 03:26
Author:
Revision:
1.1
Average rating:0 (0 Votes)

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