Backup task may stop


Symptoms

Backup task may stop.


Cause

- Case1
Progress rate of the backup task will continue to stop at 1%.

- Case2
Progress rate of the backup task will continue to stop at 2% or 96%.
This case has been stopped at phase to be copied to the backup target.

Anti-Virus can cause this symptoms.
The anti-virus software which is confirmed.

- Symantec Endpoint Protection 11
- Symantec Endpoint Protection 12


Workarounds

- Case1
Upgrade to the latest version.

- Case2
It implement the batch file to Stop/Start anti-virus service.

[Backup Wizard] -- [Image Options] -- [Advanced Settings] -- [Scripting]

Script to execute before the snapshot is taken:
Batch file to stop SEP service

Script to execute after the image is created:
Batch file to start SEP service

 

Tags: NJKB-11
Last update:
2015-11-18 07:52
Author:
Revision:
1.1
Average rating:0 (0 Votes)

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